Quick answers
Straight answers on the price, the install window, compatibility, and the warranty.
Is the 8K price really all-in?
Yes for a standard residential install. The quote call confirms anything site-specific (switchboard upgrade, long cable runs) before you commit. No surprises after install day.
What happens if the install takes longer than two weeks?
We credit you back. The schedule is locked the day you accept the quote. [CLIENT: confirm credit-back amount]
Can I AC-couple to my existing solar?
If your PV system is between 3 kW and 13 kW (most residential setups since 2018), yes. The quote call confirms compatibility.
What's the warranty?
10 years on the SoFar cells. Service Tech handles all fault-find and warranty admin for the life of the warranty.
Why is your price lower than other quotes?
We've narrowed the product range to one anchor product (SoFar 20 kWh), locked in volume pricing, and run a tight install crew. Fewer SKUs, faster install, lower overhead. The savings go into the price, not the margin.
Can I upgrade to a Goodwe / premium system later?
Yes. Our parent brand Solar Uptime handles premium upgrades from the same install team. The SoFar battery itself transfers cleanly into a larger system if you expand.
Do you do off-grid?
Not under Energy Cost Saver. For off-grid or whole-house backup, talk to Solar Uptime.
Where do you install?
[CLIENT: service area, e.g., QLD / Northern NSW. Pull from Solar Uptime’s actual coverage.]
Is the SoFar made in Australia?
No. SoFar is a global battery manufacturer. We hold stock on-shore so install times stay tight.
What about Fox / Alpha / Volt X?
We can install those if you specifically ask. SoFar is our recommendation for the reasons listed on the battery page.